I can’t sign in
If you signed up with email, use Forgot password? on the log-in screen to get a reset link. If you signed up with Google, choose Continue with Google with the same Google account.
How can wehelp you?
Quick fixes for the most common questions are below. Still stuck? Write to us — a real person reads every email.
We reply within 2 working days
Quick answers
Common questions
My streak or results are missing
Make sure you’re signed in to the same account and connected to the internet — results made offline sync when you’re back online. If something still looks wrong, email us.
I’m not getting my daily reminder
Check that reminders are on in the app’s Settings and that notifications for Dailies are allowed in your phone’s settings.
How do I learn a game?
Each game has an illustrated “How to play” guide under the board, with examples of every rule. Stuck mid-puzzle? A hint explains the next logical step.
How do leaderboards work?
Finish today’s puzzle to unlock its leaderboard and see where you rank for the day. Clean solves get a “No hints!” badge.
How do I delete my account?
In the app, open Settings and tap Delete account, or follow the steps on our account deletion page.
Found a bug?
Report a problem
Puzzle won’t load, a result looks wrong, or something just feels off? Tell us and we’ll look into it. These details help us fix it fast:
Send a problem report- Your phone model and OS version
- Which game, and the date you played
- What you expected, and what happened
- A screenshot, if you can
Still need a hand?
Email us about anything — your account, a puzzle, privacy or feedback. We read every message.
support@dailiesgame.com